Booking Terms & Conditions
Please Arrive on Time
Arriving 5 to 10 minutes before your appointment, ensures that you don’t miss a single minute of your treatment. We can’t keep others waiting for their skin care, just as you wouldn’t like to be kept waiting!
24-Hour Booking and Cancellation Policy
We thank you for your consideration of our 24-hour cancellation policy.
Our booking policy doesn’t only protect our business but also affects our affordability and ensures fair treatment to all our clients.
Please book carefully
No-shows and last-minute cancellations means that other clients cannot book into that time slot and it wastes the time and expertise of our professional therapists.
A 50% deposit is required to secure all bookings over 30 minutes
We understand that sometimes bookings need to be changed, so you will be allowed to change your booking as long as you give us 24 hours notice. Your deposit can either be refunded or held for your next booking.
If it is within 24 hours and you cannot attend your appointment, you may either send a friend or family member to take your slot, or forfeit your deposit.
Messages left on Sundays or public holidays will only be regarded as lodged the morning of the next business day.